Patients & Visitors

From the time we greet you at North Country Hospital through the time you are settling back in at home, we will be partners in your well-being. We honor the trust you place in us by building a caring relationship, one that respects your unique needs and preferences. We will listen to you and answer your questions so you can share in the important decisions about your health.

Just like any family, we will keep in touch, updating you on your condition and any related information during and after your stay. We take the time to discuss your concerns and care plans.

It’s been our tradition for 100 years to develop life-long relationships with our extended family members throughout our two-county area in the Northeast Kingdom. We are dedicated to bringing the latest medical expertise to our community, keeping your care close to home.

Visitors

Visiting hours are from 8 am to 8pm.
NCH recognizes how important visitors and support persons are for our patients. We appreciate the opportunity to partner with you in taking care of your loved ones.
• All patients and support persons are encouraged to hand sanitize when entering and exiting our buildings.
• Support persons with fever, cough, or shortness of breath should seek medical care before visiting.
• Support persons should consider video or audio calls instead of visiting in person if their loved one is vulnerable to severe illness or if their loved one is in airborne or contact precautions.
• Support persons may eat in the cafeteria.

Gift Shop
North Country Hospital Volunteers operate The Window Box Gift Shop on the first floor near the main entrance. The shop offers a variety of unique and moderately priced gift items, snacks and a news stand. All proceeds go toward our Auxiliary fundraising projects to benefit the hospital.

Cafeteria
Located on the lower level floor
Hours:
Monday through Friday – 6:30 am to 5:30 pm

Spiritual Care
Clergy of all faiths are invited to visit patients at any time. A volunteer chaplaincy program exists at North Country Hospital. The chaplains fulfil an inter-faith role and are available 24 hours a day. If you desire a chaplain, you may ask the staff to call the chaplain on call or the clergy of your choice. You may also indicate a religious preference upon admission.

Internet
Patients, families and visitors who want to stay connected can enjoy the hospital’s free wireless service. The guest network passwords are posted throughout the campus.